Black Bear IT Solutions has been supporting businesses since 1996, over that time we have moved from a traditional reactive IT service to proactive monitoring and system management. This means we know if your PC is for example over-heating, a hard drive is failing, viruses or ransomware is on your system before you do and more importantly before it stops you working. We are well aware of the cost to your businesses IT not working, an hour of downtime at the wrong time could cost your business more than just money.
The benefits of a managed support contract are clear in terms of financial gain but also remove the pain of staffing your own IT department. We have an engineer on call 24/7 365 days of the year, so you’ll always be covered no matter when you need us.