Benefits at a glance
All Black Bear IT Solutions engineers have years of experience in end user support and business systems. We can respond quickly or you can book us in for a particular time slot to work with your time line.
- Book an engineer at your convenience.
- Fast response times.
- Friendly service.
- Plain speaking engineers.
- Remote support available.
- Advice given whilst on site.
- 9am to 5pm Monday to Friday support.
PAY as you go support
You don't need to be a contract customer to use Black Bear IT Solutions for support, no account... no problem.
Simply call our friendly team of engineers on 0871 464 084 to arrange a site visit or to get remote support. We are always available for advice and we are just a phone call away, you can always walk in at our sister company Black Bear Computers and ask to speak to Business Team member. Of course there is always our web chat on this site where you can speak to an engineer free of charge.
Our ethos is to provide a sound, cost effective service and a good experience dealing with us so why not try us today.
Our engineers are able to connect to you remotely should you wish to resolve any problems as quickly as possible.
Simply click the button below or the button on our home page to download and install our remote client. Once installed this will allow you to be connected to however you still need to request access via the installed application.
24/7 support services
Our engineers are available 24/7 to any business in and around Lancaster, Lancashire.
Whether you are a Black Bear customer or not you can always get help when you need it most. Our engineers will contact you back within 1hr max to resolve and issue or even attend site should you need this.
Simply call 0871 737 0871 to request an out of hour engineer call back.