About us

About us

Black Bear IT Solutions is a part of Black Bear Network, a company with over 15 years trading history formerly known as Black Box IT Supplies Limited or Black Box Computers. We have been supplying the needs of businesses large and small across the North West of England for years. Being built on the secure foundations of Black Box Computers, the founder company, together with a decade of experience, we provide a service second to none. In 2013 we have changed our name to Black Bear IT Solutions and Black Bear Computers, but we are the same helpful company we have always been. We pride ourselves on being a complete solution to your needs, hardware, software, installations, support and servicing. If it involves a computer we’re here to help and advise. Business IT shouldn’t be a headache, when it works it can be your biggest asset, when it fails it can be your biggest problem. We pride ourselves on working with companies to minimise failure, and with advanced remote monitoring can often solve the problem or alert us before you even know it exists. Contact us by phone on 0871 464 0841 or on the contact details on the website for a FREE survey and no obligation visit from our engineers to discuss your needs.

Contact Info

Contact us

Online

You can contact us via email at support@blackbearitsolutions.co.uk and request us to give you a call to discuss your requirements. You can also contact us via our social media channels if you wish...

Telephone

You can call us on 0871 464 0843 and speak to one of our business consultants or engineers. They can advise you on any issues and arrange a visit from a consultant to advise you...

In Person

We can come out to your place of business and discuss your requirements, we can also perform a free audit of your systems to ensure the best advice possible...

Services

Black Bear IT Solutions is a complete end to end IT solutions provider offering hardware sales, support and configuration aswell as custom system development and infrastructure design and deployment. All the systems we deploy and manage have round the clock monitoring included and we offer a standard SLA ensuring business continuity and uptime. Contact us on 0871 464 0841 to find out what Black Bear IT Solutions can do for you.

Careers

We are always looking out for talented individuals with a passion and drive within the IT sector, whether this is development, sales or engineering you can become a part of a highly skilled and motivated team.

Onsite desktop/server engineer - Neg on Experience

We have a vacancy for an engineer’s role to become part of our team in offering Business IT support. This is a great opportunity to become part of our team and really contribute to a team of skilled engineers. The position provides a laptop and a mobile phone and the use of a company van. It is essential that all applicants have a full drivers license with no more than 6 points.

Duties and Responsibilities include

  • Provide end user support both on the phone and on site for everyday computer issues
  • Configuration of equipment before deployment
  • Remote administration of users/servers using tools provided
  • Installation of equipment on site (Routers/Switches/Printers etc)
  • Perform onsite maintenance or audits & bench repairs within office

Competencies

  • Networking
  • Understanding of client server relationship and server fundamentals
  • Excellent Windows experience and most well-known applications (Office etc)
  • Good timekeeping and work ethic
  • Good hardware experience
  • Good problem solving capabilities

Applications and enquires by e-mail only to dave.kitson@blackbearitsolutions.co.uk

Please feel free to send your CV if you wish to be kept on file.

Help

Most problems can be resolved remotely, quickly and easily by connecting to your computer. To do this simply click the below image to download and install our remote client. One of our engineers is always on hand to advise on the phone whilst you do this and talk you through any issues that you may have. This is one of the reasons how Black Bear IT Solutions can respond quickly and if we can’t connect to you remotely one of our friendly engineers can attend site to resolve the issue personally. This is totally secure and transparent so you can see exactly what we are doing whilst we explain on the phone.

Remote Assistance